At Thomann, our essence is simple yet profound: empowering and inspiring individuals across the globe to connect with the language of music, wherever they are

Our goal extends beyond just digital commerce. We're on a journey to establish the world's premier ecosystem for everyone intrigued by music, audio, and events. Picture a platform where every musical inclination is anticipated and surpassed.

Our objectives unveiled

The right things tangible

No matter the experience level or financial budget. We want all customers to always be lead to the right product, service, or information.

Effortless interactions

Our ambition is to simplify, streamline, and enhance every touchpoint. Customers should be able to achieve their goals through self-service. This helps our sales & customer support teams to better focus on our customers' harder challenges.

Global personalization

We believe in the universality of music, and we understand the distinctiveness of local tastes and preferences. Our aim is to adapt and tailor our products and services, making sure Thomann resonates with individuals, no matter where they're from.

Diversifying pathways

While music is our core, innovation is our strategy. We're actively identifying and leveraging opportunities to drive growth, ensuring that our platform is not just about sales but meaningful and diversified engagements.

At Thomann.io, it's not just about music; it's about the harmonious blend of technology, data, and innovation, fueling a future where every experience is orchestrated to perfection. Join us in shaping a world where every beat counts, and every click makes a difference.

And: it's always customers first

While increased revenue and growth is always a great factor for success, it's not the only thing we measure and value. We strive for the love of our customers. We want to foster young-and-coming talents. Our mission is to have customers think of Thomann as equivalent to making music.

This is how we work

We iterate

product teams

service teams

communities

We work in iterations of 2 weeks and release as much as possible. 'Done' means our customers are using it.

We demo

regular reviews

open to all

Our product teams show their progress and achievements in each iteration to product management. They invite the whole team and stakeholders when useful.

We sync

transparent information

news & updates

Every team has some form of daily or weekly update meeting. Our whole organization gathers once a month for the Assembly. This is our all-hands update format.

We reflect

retrospectives

one-on-one culture

peer feedback

Each team is obligated to reflect regularly. Retrospectives and project recaps are our means of choice.

Our offices

Remote. Distributed. Together.

Work from home or any of our offices. Our team is 100% remote and will stay this way. You need a stable internet connection and your laptop. Currently our way of work supports the EU.

Treppendorf

Our Thomann headquarters. Just a few minutes’ drive outside of Bamberg. Come by to visit our shop or meet with colleagues outside of tech & data.

Berlin

Our thomann.io office in the heart of Berlin. Easily reachable at Rosenthaler Platz. Perfect for workshops and team building.

Erlangen

Our thomann.io office in Nuremberg's metropolitan area. Just a few minutes by foot from Erlangen station. Nice, quiet location to do some deep work.