Our product vision focuses on musicians, new international customers, and beginners.

We want to inspire them. Make people feel like they’re at home and safe, even if we don't sell & ship from their country. And we want to help everyone find their first or next - but always right - instrument.

We put our customers first. Always.

It's our obligation to make them happy. We do this with a huge range of products, great product presentation, and as much comfort as possible. We help our customers compare products. We recommend products and we provide guidance to find the right product.

We try to create long-term relationships.

While increased revenue and growth is always a great factor for success, it's not the only thing we measure and value. We strive for the love of our customers. We want to foster young-and-coming talents. Our mission is to have customers think of Thomann as equivalent to making music.

This is how we work

We iterate

product teams

service teams

communities

We work in iterations of 2 weeks and release as much as possible. 'Done' means our customers are using it.

We demo

regular reviews

open to all

Our product teams show their progress and achievements in each iteration to product management. They invite the whole team and stakeholders when useful.

We sync

transparent information

news & updates

Every team has some form of daily or weekly update meeting. Our whole organization gathers once a month for the Assembly. This is our all-hands update format.

We reflect

retrospectives

one-on-one culture

peer feedback

Each team is obligated to reflect regularly. Retrospectives and project recaps are our means of choice.

Our offices

Remote. Distributed. Together.

Work from home or any of our offices. Our team is 100% remote and will stay this way. You need a stable internet connection and your laptop. Currently our way of work supports the central European timezone +/-2h.

Treppendorf

Our Thomann headquarters. Just a few minutes’ drive outside of Bamberg. Come by to visit our shop or meet with colleagues outside of tech & data.

Berlin

Our thomann.io office in the heart of Berlin. Easily reachable at Rosenthaler Platz. Perfect for workshops and team building.

Erlangen

Our thomann.io office in Nuremberg's metropolitan area. Just a few minutes by foot from Erlangen station. Nice, quiet location to do some deep work.

Our product vision focuses on musicians, new international customers, and beginners.

We put our customers first. Always.

We try to create long-term relationships.

This is how we work

We iterate

We demo

We sync

We reflect

Our offices

Remote. Distributed. Together.

Treppendorf

Berlin

Erlangen

Our thomann.io Blog

Team Competency Matrix

Are you Appic enough to join us?

A day at the BK-nusprig drive-in

Thomann.io goes Cyberpunk

DIY software: Why it's the one and only way to do it and everyone else is wrong

Going fully responsive

Open Space 2021

Bits, Beats, Ops-Team

Hello, Webteam

What Kan Kanban do

Guitars to Oslo or: The Art of Offering the Right Shipping Methods

How Thomann is mastering the move to Kubernetes

Thomann Dev Camp 2k19

Severe case of I-wanna-work-with-you?

Welcome to Treppendorf, welcome to Thomann Music