Our product vision focuses on musicians, new international customers, and beginners.

We want to inspire them. Make people feel like home and safe, even if we don’t sell & ship from their country. And we want to help everyone find their first or next - but always right - instrument.

We put our customers first. Always.

It’s our obligation to make them happy. We do this by a huge range of products, great product presentation, and as much comfort as possible. We help our customers compare products. We recommend products and we provide guidance to find the right product.

We try to create long-term relationships.

While increased revenue and growth is always a great factor for success, it’s not the only thing we measure and value. We strive for the love of our customers. We want to foster young-and-coming talents. Our task is to have customers put Thomann equal to making music.

This is how we work

We iterate

product teams
service teams
communities

We work in iterations of 2 weeks and release as much as possible. 'Done' means our customers use it.

We demo

regular reviews
free for all

Our product teams show their progress and achievements each iteration to product management. They invite the whole team and stakeholders when useful.

We sync

transparent information
news & updates

Every team has some form of a daily or weekly update meeting. Our whole organization gathers once a month for the Assembly. This is our all-hands update format.

We reflect

retrospectives
one-on-one culture
peer feedback

Each team is obligated to reflect regularly. Retrospectives and project recaps are our means of choice.

Our offices

Remote. Distributed. Together.

Work from home or any of our offices. Our team is 100% remote and will stay this way. You need a stable internet connection and your laptop.

Treppendorf

Our Thomann headquarters. Just a few minutes drive outside of Bamberg. Come by to visit our shop or meet with colleagues apart from tech & data.

Berlin

Our thomann.io office in the heart of Berlin. Easily reachable at Rosenthaler Platz. Perfect for workshops and team building.

Erlangen

Our thomann.io office in Nuremberg's metropolitan area. Just a few minutes by foot from Erlangen station. Nice, quiet location to do some deep work.

Our thomann.io Blog

May 13, 2022 - Ralph Cibis

Thomann.io goes Cyberpunk

We went fully cyberpunk! Our branding community's last side and heart project.

Jan 3, 2022 - David Beuchert

DIY software: Why it's the one and only way to do it and everyone else is wrong

My provoking approach wooing for more in-house development.

Dec 8, 2021 - Nadine

Going fully responsive

Why we redesigned our shop - and why purple's the new blue.

Oct 18, 2021 - Julia Manger

Open Space 2021

Summer 2021 - Home office, lockdown, a fourth wave and: huh?! An Open Space!

Aug 6, 2021 - Stefan Stammler

Bits, Beats, Ops-Team

Someone needs to bring our shop online. This is our mission.

Jul 7, 2021 - Ralph Cibis

Hello, Webteam

We are the Thomann Web Team. We create thomann.de and the Thomann App.

Jan 27, 2021 - Nadine

What Kan Kanban do

The idea behind moving cards - with a crispy epilogue.

Sep 7, 2020 - Francesco

Guitars to Oslo or: The Art of Offering the Right Shipping Methods

Our developer Francesco provides you with behind the scenes insights

Jul 14, 2020 - Thomas Tischner

How Thomann is mastering the move to Kubernetes

Our Sysadmin Thomas tells you from his day-to-day work

Nov 4, 2019 - Domi

Thomann Dev Camp 2k19

This year under the Slogan "ready for our collective take-off".

Severe case of I-wanna-work-with-you?

...or any questions to us? Give Anni a call!

Welcome to Treppendorf, welcome to Thomann Music

We're inspiring and enabling people to speak music, everywhere. 24/7.